Accessibility Statement

This accessibility statement applies to the online shop https://vocut.de in all language versions (German and English). The shop is operated by VOCUT / Orazio Vella, Döllersweg 31a, 42929 Wermelskirchen, Germany.

General description of the service

On vocut.de you can buy kitchen knives, butcher knives, knife sets and accessories that are made entirely in Solingen. You can view products, add personalised laser engraving if you wish, put products in your basket, order and pay. vocut.de also offers a blog, a knife glossary, frequently asked questions and information about our resharpening service and the sharpening subscription for businesses.

Navigation

The shop consists of a header, the content area and a footer. In the header you will find the main categories, the search, the language selection, your customer account and the basket. At the top of each page there is a skip link that takes you straight to the content. The footer contains information about VOCUT, our service and the legal information.

Purchasing process

You can find products via the search or the categories. The product page shows images, description, price and delivery time. There you select variants if applicable and, for engraved products, enter your custom text. You then add the product to the basket. In the basket you can change quantities or remove products. During checkout you enter your address details and choose the shipping and payment method. Before submitting, you see a summary of your order and can check and change all details again.

Returns

Information about returns can be found on the 60-day returns page and in the cancellation policy. If you need help with this, feel free to contact us by email or phone.

Legal framework

The accessibility requirements for e-commerce services are set out in the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG) and its ordinance (BFSGV). VOCUT is a micro-enterprise (fewer than 10 employees and an annual turnover or balance sheet total of no more than €2 million). The BFSG provides an exemption from the accessibility requirements for micro-enterprises that provide services.

Regardless of this, we want everyone to be able to shop with us easily. We therefore voluntarily follow the European standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA, and are improving the shop step by step.

Accessibility status

The shop is partially accessible. Measures in place include:

• The language of each page is correctly marked up (German or English).
• A skip link at the top of the page leads directly to the content.
• Pages are structured with headings.
• Images have alternative text; purely decorative images are hidden from screen readers. Information shown in graphics (e.g. prices on the homepage tiles) is also included in the alternative text.
• Text colour contrast has been checked and adjusted to WCAG 2.1 AA level (at least 4.5:1 for normal text).
• Most form fields (e.g. search, contact form, checkout) are labelled.
• The layout adapts to different screen sizes and can be zoomed in the browser.

Known limitations:

• Selection fields for product variants (e.g. engraving options) are not programmatically linked to their visible label; screen readers announce the hint “Please select a variation” and the selected option instead.
• On the contact page and some legal text pages, the page title is not marked up as the main heading.
• Logos of external providers (e.g. PayPal) are shown in their brand colours.
• Content and pages of external providers, e.g. payment service providers, are outside our control.

This assessment is based on a self-evaluation carried out in November 2026: automated checks of contrast, alternative text, headings and form labels on the main pages, plus a manual review. No review by an external testing body has taken place.

Alternative way to order

If any part of the shop causes you difficulties, just get in touch: send us an email or give us a call. We will advise you personally and, if you wish, take your order directly.

Feedback and contact

If you notice any barriers or have suggestions for improvement, please let us know:

VOCUT / Orazio Vella
Döllersweg 31a
42929 Wermelskirchen
Germany
Email: info@vocut.de
Phone: +49 157 390 46 351
Or via our contact form.

Responsible market surveillance authority

Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF AöR)
(Market Surveillance Authority of the Federal States for the Accessibility of Products and Services)
Carl-Miller-Straße 6
39112 Magdeburg
Germany
Phone: +49 391 289 230 23
Email: kontakt@mlbf-barrierefrei.de

Last updated: 11 November 2026